Deskworks Pay: Your Official Guide to Our Payment Solution

Since launching in January, Deskworks Pay has quickly become a hot topic among our customers. With so much curiosity and excitement around our integrated payment processing solution, we’ve put together this guide to answer your biggest questions:

 

  1. What is Deskworks Pay?
  2. What are the main benefits of Deskworks Pay?
  3. How can Deskworks Pay reduce my processing fees?
  4. Is my clients’ payment data secure with Deskworks Pay?
  5. Can I accept multiple forms of payment with Deskworks Pay?
  6. What kind of payments support do you provide?
  7. How quickly will I receive funds after a transaction?
  8. How can I sign up for Deskworks Pay?

 

Think of this as your Deskworks Pay cheat sheet–let’s dive in!

Q: What is Deskworks Pay?

A: Deskworks Pay is our in-house payment processing solution that’s available to all Deskworks customers. It provides comprehensive payment acceptance features within the Deskworks platform, making transactions simple and efficient for you and your members.

Q: What are the main benefits of Deskworks Pay?

A: Great question! When designing Deskworks Pay, the following features were non-negotiable for us:

  • Optimized processing rates to help reduce costs
  • Support for all payment types to accommodate your clients’ preferences
  • 24/7 payments support to keep your operations running smoothly
  • Next day funding for quicker access to your funds
  • A consolidated experience that allows you to manage your coworking space and payments in one place
  • Comprehensive reporting with member and transaction-level details you can use to make better-informed business decisions
  • Automated reconciliation for accurate and speedy checkouts

Q: How can Deskworks Pay reduce my processing fees?

A: We leverage interchange optimization to ensure you get the lowest possible rates for every transaction. No hidden fees—just transparent pricing that works for you.

Q: Is my clients’ payment data secure with Deskworks Pay?

A: Absolutely! Security is a top priority. We protect cardholder data with a dual layer of security through PCI-certified point-to-point encryption and tokenization.

Q: Can I accept multiple forms of payment with Deskworks Pay?

A: Yes! Deskworks Pay supports credit, debit, and ACH transactions.

Q: What kind of payments support do you provide?

A: We offer 24/7 payments support, so you’re never left troubleshooting on your own. Whether you have questions or need assistance, our team is here to help—anytime, anywhere.

 

Q: How quickly will I receive funds after a transaction?

A: With next-day funding, Credit and Debit Card transactions are deposited into your account the next business day. ACH funds are typically available within 2-3 business days, helping you improve cash flow and minimize wait times.

 

Q: How can I sign up for Deskworks Pay?

A: We’re glad you asked! Getting started is easy—just click here to fill out a short interest form, and one of our payments experts will reach out to get you set up.

Deskworks Pay: Empowering Your Growth

At Deskworks, our goal is simple: to help you run your coworking space more efficiently and profitably. Deskworks Pay was designed with that goal in mind–offering streamlined payment processing, competitive rates, detailed reporting, and 24/7 support.

It’s payment processing that works as hard as you do.

 


Curious about Deskworks Pay? If you’re not a Deskworks customer yet, book a demo to see how our comprehensive coworking management software platform—complete with integrated payments—can work for you.

Already using Deskworks? You can opt in to Deskworks Pay by filling out our quick form.

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